Privacy Policy

At Alden Roofing Company, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, interact with our services, or use any related applications or tools. Please read this policy carefully to understand our practices regarding your personal data.

1. Information We Collect

We may collect various types of information to provide and improve our services, including:

• Browser type and version
• IP address
• Device type
• Operating system
• Website usage data, such as pages visited, time spent on the site, and referring URL

2. How We Collect Information

We collect information in various ways, including but not limited to:

• When you fill out forms on our website
• When you contact us via email, phone, or live chat
• When you sign up for newsletters, promotions, or updates
• Through cookies and tracking technologies
• From third-party service providers, such as analytics tools

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and maintain our services
• To process transactions and send order confirmations
• To respond to inquiries, customer service requests, or technical support needs
• To personalize user experience and improve website functionality
• To send promotional and marketing communications (with your consent)
• To prevent fraudulent transactions and ensure security
• To comply with legal obligations and enforce our policies

4. How We Share Your Information

We do not sell, rent, or trade your personal information. However, we may share your data with third parties in the following circumstances:

4.1. Service Providers

We may share your information with trusted third-party vendors who assist us in operating our website, conducting business, and providing services to you (e.g., payment processors, IT service providers, and marketing platforms).

4.2. Legal Compliance

We may disclose your personal data if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4.3. Business Transfers

In the event of a merger, sale, or acquisition of our company, your personal data may be transferred as part of the assets involved.

5. Data Security

We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.

6. Your Rights and Choices

You have rights regarding the personal information we collect from you, including:

• Access – You can request copies of the personal data we hold about you.
• Correction – You can request corrections to any inaccurate or incomplete data.
• Deletion – You can request that we delete your personal information, subject to legal and contractual obligations.
• Opt-Out – You can opt out of receiving marketing emails by clicking the "unsubscribe" link in any email we send.

To exercise any of these rights, please contact us using the details provided below.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to improve user experience, analyze website traffic, and personalize content. You can manage your cookie preferences through your browser settings.

8. Third-Party Links

Our website may contain links to third-party sites that we do not operate. We are not responsible for the privacy practices of these external websites and encourage you to review their privacy policies.

9. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal data from children. If you believe we have collected information from a child, please contact us, and we will take appropriate action to remove such data.

10. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically for updates.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, you can contact us at:

By using our website and services, you consent to the terms outlined in this Privacy Policy.

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This Privacy Policy ensures transparency regarding how Alden Roofing Company collects, uses, and protects your data. If you need modifications or specific legal disclaimers, let us know!